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Contact Center Agent - English

Company: N/A

Location: Covington, GA

Pay: N/A

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Job Description




CONTACT CENTER AGENT



Position:
 The Contact Center Agent is responsible for ensuring superior customer service to inbound callers regarding wireless services. 



Location:
 Covington, GA



Company:
 Pure Talk USA and Life Wireless  

Pure Talk USA is a nationwide service provider of low cost, no contract cell phone service that operates using the nation's largest GSM network to provide reliable, affordable cell phone plans. Life Wireless is a Lifeline supported service that offers a Lifeline discount to low income families and individuals for wireless services. Please visit our websites at LifeWireless.com and PureTalkUSA.com to learn more about us.



Our growth is providing excellent career opportunities for talented people with a passion for delivering great customer service in a dynamic and friendly workplace.



   Benefits:


- Medical, dental and vision plans


- Life and disability insurance


- 401(k) savings plan with company match


- Paid holidays


- New, modern office setting


- Business casual attire


- Growth and stability


- Paid time off


- Advancement opportunity


- Local, family owned company


- Paid training

- 100% U.S. based customer service



Traits, Skills & Experience Required:



- Excellent interpersonal and communication skills

- Clear and professional telephone presence 


- Solid problem solving, trouble shooting skills


- Passion for delivering great customer service


- Proficient PC/Technology skills


- Ability to multi-task with detail and accuracy


- Weekday & Weekend availability between 8AM & Midnight


- Team player with high school diploma or equivalent


- Wireless communications experience a plus

- Call center experience a plus


- Acceptable background and E-Verify work eligibility

- Bilingual (English/Spanish) read, write, speak fluency a plus



Please APPLY NOW and attach resume.
 Do not use CareerBuilder Mobile App




Thank you for your interest in Pure Talk USA and Life Wireless!


No phone calls, agencies, or solicitations please. While we would like to respond to every inquiry, the submission volume prevents us from contacting those that are not close matches for consideration. 






Pure Talk USA and Life Wireless are equal opportunity employers, dedicated to promoting a dynamic, friendly, culturally diverse and drug-free workplace.  



















Call center rep, call center representative, call center agent, contact center rep, contact center representative, contact center agent, customer service rep, customer service representative, customer service agent; bilingual; spanish; telecom; telecommunications; wireless; cellular; cell; MVNO;




Job Requirements






As above