PBX Supervisor - Del Services
Location: Coronado, CA
Name: US Autopost
The Del Services Supervisor is primarily responsible for managing the day to day operations of a team of hotel phone operators and dispatch operators. This position is required to meet expectations in areas of operational efficiency and accuracy, employee development, innovation and organizational agility. The position works directly with Reservations, and works very closely with Front Office, Housekeeping, Guest Relations, In Room Dining, and other departments on property.
Must have computer knowledge to include but not limited to: Opera, HotSOS, Outlook, Excel, and Word
Candidate needs to be a change agent and able to work in a fast-paced environment
Must be comfortable in fluid, ever-changing situations with strong attention to detail and extremely accurate
Bilingual a plus
High School diploma required/College degree preferred
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!