Communications Specialist (PBX Operator/Switchboard/Dispatch)
Location: Oklahoma City, OK
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Under direct and indirect supervision of the Communications Supervisor, will perform tasks related to the operation of communication equipment used in receiving, sending, and relaying information in response to Emergency/Non-Emergency calls according to the goals of Mercy Hospital Oklahoma City, the philosophy of the Sisters of Mercy Standard of Care and Employee Code of Conduct. Determine exact location of each incident or call requested. Dispatch and track location of security officers. Maintain necessary documentation, logs, directories and records. Monitor required computer, CCTV, access control, alarm panels and related systems controlled by security. Relay safety and security related information to officers, supervisors and managers. Provide courteous and accurate information to all individuals seeking assistance. Perform related duties as assigned.
Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:
We’ll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.